Terms & Conditions

Order

To avoid disappoinment, please order:

• 1 week in advance for weekdays
• 2 weeks in advance for weekends

But the earlier the better though.

We can however slot your order in as little as 7 days, provided that we are not fully booked for the requested date.

for orders within 1 week, a RM20 surcharge is applicable provided that we are not fully booked for the requested date.

Payment

• Full payment is required when placing orders to secure your slot.
• A min of 50% deposit can be placed for orders exceeding RM200 only.

Change

• Please check your order before making payment.
• All orders are final once payment/deposit is made, afterwhich a RM10 surcharge is applicable per edit (changes) made on: messages, colours, size, design & change of date, at any one time. (must be at least 1 week / 7 days before. no change within 7 days before pickup/delivery)
• Orders may not be decreased because unfortunately, balance cannot be refunded.
• In the case where changes are approved and an order is increased from its original quantity, the new balance must be settled within 24 hours via payment at the shop or by bank transfer. same goes for any 'changes' surcharge billed to the customer. customers will be advised on our bank account details and receipt of payment accordingly.

Cancellation

• All orders are non-exchangeable, non-transferable and non-refundable.
• 50% cancellation fee is applicable for all cancellations.
• No refund will be given if cancelled within 2 days before pick up/delivery date.

*terms & conditions are subject to change without prior notice